IT EndPoint Device Delivery & Support Engineer
Venesky-Brown’s client, a public sector organisation in Edinburgh, is currently looking to recruit an IT EndPoint Device Delivery & Support Engineer for an initial 3 month contract on a rate of £250/day (Inside IR35). This role will be based in Edinburgh and Local Offices across Scotland as part of delivery of devices.
Responsibilities:
– Using Halo’s asset reports identify users and their devices that are scheduled to be replaced.
– Phase 1 – replace 70 devices that are over 5 years old.
– Phase 2 – replace c.120 devices that are 4 years old.
– Create Project Plan schedule for delivering 20 new endpoint devices and return of 20 old devices per week.
– Follow the organisation’s InTune process to build Windows 11 on the devices. Configure for specific users and test before delivery.
– Travel to Local Offices to deliver batches of new devices.
– Provide update comms and support to end users during the process.
Essential Skills:
– SCQF Level 8 or Similar
– Experience building Windows EndPoint Devices, specifically using InTune.
– Project Management experience
– Experience capturing requirements
– Technical knowledge, experience and understanding of Windows 11
– Concern for Quality – Follow processes to ensure accurate device delivery.
– Focus on Service – The desire to exceed the needs of the customer.
– Drive for Results – Put energy into achieving results and exceed goals.
– Experience working as an IT Engineer resolving issues and requests using a Ticket Management platform.
Desirable Skills:
– Knowledge and experience of building batches of Dell Laptops and Microsoft Surface Pros.
– Experience manually updating asset records in Halo Asset Management.
– Experience working within an IT Team to deliver project goals
If you would like to hear more about this opportunity please get in touch.
Responsibilities:
– Using Halo’s asset reports identify users and their devices that are scheduled to be replaced.
– Phase 1 – replace 70 devices that are over 5 years old.
– Phase 2 – replace c.120 devices that are 4 years old.
– Create Project Plan schedule for delivering 20 new endpoint devices and return of 20 old devices per week.
– Follow the organisation’s InTune process to build Windows 11 on the devices. Configure for specific users and test before delivery.
– Travel to Local Offices to deliver batches of new devices.
– Provide update comms and support to end users during the process.
Essential Skills:
– SCQF Level 8 or Similar
– Experience building Windows EndPoint Devices, specifically using InTune.
– Project Management experience
– Experience capturing requirements
– Technical knowledge, experience and understanding of Windows 11
– Concern for Quality – Follow processes to ensure accurate device delivery.
– Focus on Service – The desire to exceed the needs of the customer.
– Drive for Results – Put energy into achieving results and exceed goals.
– Experience working as an IT Engineer resolving issues and requests using a Ticket Management platform.
Desirable Skills:
– Knowledge and experience of building batches of Dell Laptops and Microsoft Surface Pros.
– Experience manually updating asset records in Halo Asset Management.
– Experience working within an IT Team to deliver project goals
If you would like to hear more about this opportunity please get in touch.
