Venesky-Brown’s client, a public sector organisation in Edinburgh / Glasgow, is currently looking to recruit a ServiceNow Consultant/Developer for an initial 6 month contract with potential to extend on a rate of £496/day (Outside IR35). This role will be a hybrid of working at home and in the office.
 
Responsibilities:
 
– Resolution and escalation of ServiceNow related issues and risks.
– Proactive monitoring, maintenance and support of system performance, data, capacity and capability and recommending improvement opportunities.
– Training, guidance, and ‘Show and Tell’ sessions of developed solutions.
– Creating specialist knowledge and governance documentation to support best practices and developing standards for ServiceNow
– Carry out patching activities
– Managing upgrades, patches and system clones to the platform
– Development of the following system modules:

1. ITSM Module
2. Self Service Portal (with Flow Designer)

iii. CMDB & Foundation Data

1. Knowledge Management
2. HR Service Delivery
3. IRM

vii. As per the Service Enablement roadmap
 
Essential Skills:
 
– Experience of the current version of the ServiceNow platform
– Able to demonstrate knowledge of the platform mechanics and best practices
– Experience working with Import Sets, Transform Maps and Robust Transforms via IRE
– Knowledge of CMDB, CSDM & Asset Management
– Experience in development of at least one of the following:

1. Self-Service Portal (beyond Catalogue Items)
2. AD/Azure AD Integration

iii. Scoped Applications

1. Strong teamwork, self-managing and self-initiative, coaching, collaboration and communication skills
2. HTML, XML, CSS & JSON
3. JavaScript development independent of and within the ServiceNow framework

 
Desirable Skills:
 
– Exposure to Agile working methods
– Configuration/customisation of workspaces
– Configuration of Employee Centre
 
If you would like to hear more about this opportunity please get in touch.