Contact Centre Advisor
Venesky-Brown’s client, a public sector organisation in Motherwell, is currently looking to recruit 2 x Contact Centre Advisors for 5 month contracts on a rate of £14.81/hour PAYE. These roles will be based onsite with the option to work remotely. The working hours are 1 x dayshift worker (Mon-Fri week 1 08:00-16:00, Mon-Fri week 2 14:00-22:00) and 1 x weekend worker (Saturday & Sunday 08:00-20:00).

Responsibilities:
 
– The organisation is a busy team that works with others to deliver excellent customer service to people living and working across Scotland.
– Ensuring they give clear, consistent advice and information on sensitive and emotive issues, such as pollution, flooding and regulated sites.
– The organisation strive to respond to enquiries at first point of contact and continually looking to improve and enhance the services they provide.

Essential Skills:
 
– 2+ years Customer service
– Clear communication – oral/written and listening
– Customer focus
– Technical use of systems
– Team working
 
 
If you would like to hear more about these opportunities please get in touch.

Job Overview

Contact Centre Advisor
Motherwell, North Lanarkshire, Scotland, Scotland
£14.81 per hour -
Apply

Apply For This Job

Upload your CV/resume or any other relevant file. Max. file size: 50 MB.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

Consultant

Avatar photo

Consultant

Michael Gray