Venesky-Brown’s client, a public sector organisation in East Lothian, is currently looking to recruit an Office Assistant for a 12 – 18 month contract on a rate of £12.29 per hour. The working hours for this role will be 35 hours per week with flexi time, Monday to Friday.

 

Responsibilities:

 

– Promote a positive image of organisation by providing excellent customer care.

– Support a culture of continuous improvement using management information and customer feedback

– Assist in the delivery by ensuring site & vehicle compliance.

– Assist in the day-to-day operation of the service by developing in delivering commercial initiatives in relation to vehicle hires, site compliance in line with SEPA requirements.

– Update the fleet management and other management systems and import/export information to produce management statistics, data analysis and reporting.

– Co-ordinate and oversee the vehicle hire provision, including dealing with customers, identifying vehicle requirements, checking for damage, refuelling and assisting in the collection and delivery of hire vehicles.

– Assist in the monitoring the effectiveness of household and kerbside collections, separation and transfer of recycled and waste materials by conducting inspections, collating statistics and data and reporting findings.

– Support colleagues with projects, in dealing with Customer complaints, ensuring Home to School transport provision etc.

– Act as Project Assistant for any related projects.

– Act as facilitator in the delivery of talks and activities to schools and community groups to promote recycling, organising rooms, delivery of equipment, presentation of information etc

– Promote the organisation’s vision and values and a corporate culture that is positive, customer focused and supports employee engagement to the highest standards.

– Develop and sustain effective internal and external relationships and appropriate partnerships in relation to the service being provided.

– Participate on internal and external working groups, as required to provide technical support/information and data.

– Undertake training and development relevant to the post.

Take reasonable care of personal health and safety and co-operate with management to enable compliance with the organisation’s health and safety rules and legislative requirements.

– Undertake such other duties and responsibilities that may be reasonably required by the service.

 

Essential Skills:

 

– Basic Disclosure Check

– A minimum of SVQ1/Standard Grade General level English/Maths or National 4 English/Maths or Literacy/Numeracy or Intermediate 1 Communication /Numeracy and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience in a waste or transport environment.

– As driving is part of your main duties, you must hold a current Cat B driving license.

– Experience of working in a similar environment.

– Project work related experience

– Genuine interest in industry.

– Effective verbal and written communication skills.

– Effective organisational and time management skills.

– Competent user of Microsoft Office Suite such as Word, Excel, Outlook, etc

– Ability to work flexibly as part of a team.

– Ability to prioritise work under pressure and to meet deadlines

– Ability to work to a high degree of accuracy, paying close attention to detail

– Ability to work with and explain detailed legislative information.

– Ability to manage effective relationships with tact and diplomacy.

– Committed to continuous improvement.

– Ability to maintain confidentiality relating to sensitive or personal matters

 

Desirable Skills:

 

– Related qualification

– Knowledge of Health and Safety.

– Category C and or D Driving Licence

– Operator Licence awareness

– Knowledge of operational and legislative requirements

– Ability to analyse and present information.

 

If you would like to hear more about this opportunity please get in touch.

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