5 x eCare Project Managers

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Venesky-Brown’s client, a public sector organisation in Cornwall, is currently looking to recruit 5 x eCare Project Managers for initial 12 month contracts on a salary of £35,392/annum. These roles will be based onsite in Cornwall.  
– Initiate IM&T projects as directed by the Senior Project Manager, Programme Manager, and assess them for feasibility 
– Responsible for identifying, analysing and documenting the project requirements. 
– Responsible for the production of the specification and design/modification of information systems, including overseeing development work. 
– Undertake impact analyses to feed into service changes required after project delivery. 
– Identify, in conjunction with customers, the benefits to be realised by meeting the project requirements and the key success factors to be used to measure the project. 
– Manage a number of concurrent projects and/or act as stage manager for larger projects, as assigned by the Senior Project Manager or Programme Manager, across all customer areas across different disciplines, ensuring effective and regular communication at all levels with all interested parties 
– Co-ordinate and manage internal and external parties to ensure their effective involvement in change management, delivery and ongoing service, according to policy of the customer organisations. 
– Ensure that quality standards are maintained throughout, such that each project deliverable is fit for purpose and meets its documented requirement. 
– Defining and managing project risk parameters, instigating contingency plans and escalate as necessary to the Senior Project Manager, Programme Manager or Project Board. 
– Create, direct and motivate representative project teams. Allocate, schedule and monitor team members’ work, and the day-to-day coordination of their planned tasks to meet the project targets. 
– Present project aims and objectives to suppliers, staff, patients and/or support groups, engendering enthusiasm and commitment 
– Define quality standards and coordinate and take part in system and hardware testing of the delivered system; this will also be required for system upgrades. 
– Initiate and manage background research, development and testing phases of each project, as part of the technical options appraisal process, in order to recommend the optimum solution. 
– As required, in conjunction with the IT practice educators or training team, train customers in the use of the new systems and provide training material. 
– Identify technical and intellectual issues that are raised as part of the project. 
– Using own judgement, liaise with the appropriate CITS operations and support teams, and contractors, to ensure optimum solution and a smooth handover of the project to the support representatives, including agreeing support processes for future procedures and service level agreements where necessary. 
– At times project delivery and implementation will involve working long and unsocial hours under stressful conditions in order to minimise service disruption.  Some project work will require long periods of concentration, which may be interrupted with requests for help or information without detriment to those current activities. 
– Develop, implement and recommend changes to procedures and guidelines around new systems/services or policies and changes to existing systems/services or policies within IT support areas and customer organisations. 
– Develop, monitor and manage changes to business case(s), project plans and financial project summaries, presenting these to Senior Project Managers, Programme Managers, Project Boards and/or Management Teams. 
– Manage all changes in project scope to ensure that the project remains deliverable within the estimated effort and time parameters or agree required extensions with customer or Programme. 
– Undertake and document post implementation reviews of projects to ensure that process improvement can benefit from the experiences of each project delivery 
– Arrange and participate in and document structured project meetings, and collective discussions with customers, patients, suppliers and system users. 
– Assess project priorities with the Senior Project Manager or Programme Manager, when conflict arises. 
– Complete and circulate all mandatory departmental and national documentation within specified timescales 
– Assist the customers in the measurement of benefits realisation once the project has been satisfactorily implemented. 
– Responsible for regular creation, ownership and management of all core project documentation – including project plans, risk, issue logs, meeting minutes, project budgets using Microsoft Office applications or other software tools. 
– Negotiate and manage project budgets up to £500,000 
– Responsible for negotiating favourable contractual terms and pricing with suppliers; procuring and authorising systems and equipment, using national contract frameworks where appropriate. 
– Co-ordinate, monitor and measure suppliers to ensure the contracted products/services are developed and delivered as planned. 
– Support customers, who might be working in very stressful circumstances, in an efficient and empathetic way, in the use of new systems. 
– Represent Cornwall Information & Technology Service at local, regional and national meetings 
– Keep up to date with new developments within the IT arena in order to maintain currency of subject matter expertise and provide the latest solutions to customers 
– Use of a computer continuously for long periods of time. 
Essential Skills: 
– Educated to degree level or equivalent professional qualification and with a specialist IMT/business management qualification, formal project management qualification. 
– Demonstrable knowledge in the use of a Specialist Project Management methodology. Ideally PRINCE 2, which is the Industry and Government best practice methodology, which supports the project manager in project planning and organisation and in structuring the entire activity of the project and its resources to ensure the successful delivery of the end solution. 
– Knowledge of current legislation affecting managing, using and storing information such as Confidentiality, Freedom of Information, Data Protection Act and Caldicott  
– Effective user of MS/Office document production applications including Word-Processing, Presentation, Spreadsheet & Email 
– Demonstrable capability of delivering projects on time, to an agreed quality and budget 
– Excellent verbal, written, presentation and interpersonal skills in order to communicate as part of a project, complex information/solutions effectively with varying audiences having different levels of IT literacy and understanding 
– The ability to gain the credibility and confidence of multidisciplinary groups 
– The intellectual ability to solve complex analytical problems; independently analyse information and make recommendations based on this analysis often this will involve recommending the optimum from a range of options    
– Able to communicate and invoke change amongst multi-disciplined staff whilst remaining calm and professional in a sometimes hostile and/or emotional atmosphere, using tact, diplomacy and influencing skills. 
– Very good negotiating and diplomacy skills, coupled with the ability to remain objective when dealing with issues 
– Very good Information Technology skills gained in the delivery of effective IT solutions to customers; this will include advanced keyboard skills, for the production of various documents, spreadsheets, databases and packaged software for graphical design and display 
– Ability to use own initiative, set direction, and make decisions related to projects and policies under general organisational guidelines and act without the need for referral to management. 
– Able to work independently whilst maintaining good team and departmental working relationships 
– Capable of the ongoing planning and organising a range of complex and integrated projects. These could require the scheduling of other IT related work involving other teams and their resources and/or out of hours work to minimise down time for systems.  These projects may relate to existing and or proposed systems and involve the enhancement, replacement and installation of existing or new infrastructure services, systems and software.   
– A full driving licence in order to travel to sites locally and nationally to fulfil the needs of projects and of the department. 
– Proven successful structured project management skills/experience, including experience in managing change and leadership of project teams. 
– Significant relevant experience in health service or other major large-scale customer service oriented organisation 
– Proven experience in organising and prioritising multiple tasks and workloads and meeting deadlines 
– Able to understand and create project budgets and where appropriate manage project expenditure 
Desirable Skills: 
– Health information experience 
– Experience of service change management / business transformation  
– Experience in supplier management and contract negotiation 
– Experience leading multi-disciplinary project/workstreams teams 
– PRINCE 2  
– General management 
– Clinical systems 
– MS Project  
– Specialist IM&T/business management qualification  
– Primary, Community secondary and/or mental health care systems 
– IT systems contract knowledge 
If you would like to hear more about these opportunities please get in touch. 

Job Overview

5 x eCare Project Managers
Cornwall, South West, England
£35392 per annum -

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Kenny McCulloch