Administrator
Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit a Part time Administrator for approx. 3 months, with a possible extension. Rate of pay £13.81/hour PAYE. The role will be based onsite
The working hours are 16 hours per week. 6 hours, Saturday & Sunday 8am to 2pm and 1 evening 4 hours, 3pm to 7pm.
Candidates must have a basic disclosure Scotland certificate dated within last 3 months or be willing to apply.
Responsibilities:
– Provide clients with accurate information in a warm and friendly manner which may be by telephone, email and online.
– Process applications for stakeholders.
– Inbox monitoring and management.
– Maintain correct and up-to-date stakeholder information.
– Quickly determine customer needs – working with stakeholders to understand and identify needs.
– Handle sensitive and personal information in line with data protection and confidentiality rules.
– Process and Complete customer applications ensuring accuracy of data entry.
– Work as part of a team to resolve or escalate customer queries and complaints.
– Support your Team Leader and other team members in carrying out daily work activities and when new projects arise.
– Access criminal history databases and interrogate as appropriate in line with current legislation.
– Liaise with external stakeholders confirming relevant application information.
– Support all peer groups taking part in Continuous Improvement activities.
If you would like to hear more about these opportunities, please get in touch.
The working hours are 16 hours per week. 6 hours, Saturday & Sunday 8am to 2pm and 1 evening 4 hours, 3pm to 7pm.
Candidates must have a basic disclosure Scotland certificate dated within last 3 months or be willing to apply.
Responsibilities:
– Provide clients with accurate information in a warm and friendly manner which may be by telephone, email and online.
– Process applications for stakeholders.
– Inbox monitoring and management.
– Maintain correct and up-to-date stakeholder information.
– Quickly determine customer needs – working with stakeholders to understand and identify needs.
– Handle sensitive and personal information in line with data protection and confidentiality rules.
– Process and Complete customer applications ensuring accuracy of data entry.
– Work as part of a team to resolve or escalate customer queries and complaints.
– Support your Team Leader and other team members in carrying out daily work activities and when new projects arise.
– Access criminal history databases and interrogate as appropriate in line with current legislation.
– Liaise with external stakeholders confirming relevant application information.
– Support all peer groups taking part in Continuous Improvement activities.
If you would like to hear more about these opportunities, please get in touch.
