Venesky-Brown’s client, a public sector organisation in west of Scotland, is currently looking to recruit an Assistant Operations Manager for a 2 month contract on a rate of £28.22/hour PAYE.

 

Responsibilities:

 

– To support the Operations Manager to deliver an efficient, cost effective and legislatively compliant service by taking responsibility for the management, supervision and delivery of the following operational services within a designated area: roads and footway maintenance, ground maintenance, cemeteries, street sweeping, public conveniences, beach cleaning, refuse collection, waste disposal site operations and environmental enforcement activities.

– Monitoring and accounting for spend within the Amenity Services, Waste Management, Roads Revenue Maintenance and Capital Reconstruction Budgets for the designated area including delegated responsibility for certain budgets within predetermined limits.

– Assisting with the development of service plans and continuous improvement action plans

– Contingency planning in relation to areas of responsibility including out of hours standby arrangements and Area Emergency Response Teams

– Working within the corporate framework to build joint public service arrangements with other partners

– Promoting income enhancement and developing opportunities to increase income.

– Ensure the effective day to day management of all aspects of operational services within the designated area including recruitment, training, staff development and that safe systems of work are used at all times

– Ensure compliance with Legal and Statutory requirements including Health and Safety at Work and associated legislation.

– Ensure consistency in service delivery throughout the area including continuous improvement in the performance of the service and that any change to processes and procedures is rolled out effectively.

– Ensure the effective use of the Information/Contol Hub

– Ensure resources are allocated and programmed to provide best value.

– Ensure road works comply with the Roads Asset Management and Maintenance Plan ·

– Ensure the effective delivery of the Winter Maintenance and Summer Maintenance programmes

– Ensure Service Level Agreements are monitored and adhered to, taking corrective actions where appropriate. – Monitoring, preparation and timely submission of reports · Attend at Committee /Hearings as required

– Participate in cross service working groups and/ or Review teams as required
– Liaise with other departments/services of the Council regarding the development of service provision and modifications to service level agreements as required.

– Oversee customer care by ensuring regular communication, visibility and feedback to Members, service users, colleagues and all customers.

– Assist in the department’s performance management/review process ensuring compliance with performance standards, particularly consistency of approach between areas and that Works meet required standards

– Assist in ensuring that appropriate quality, performance and bench marking criteria are utilised or developed, and applied, in respect to Best Value and Continuous Improvement.

– Monitoring, preparation and timely submission of reports

 

Essential Skills:

 

– Degree or equivalent in relevant discipline or vocational qualifications with at least 3 years’ management experience.

– Experience in Waste Management and/or Grounds Maintenance and/or Roads Maintenance.

– Managing a budget.

– Experience of staff supervision or management.

– Managing a range of complex front line delivery services.

– IT Literate with previous knowledge of working with applications and systems such as WDM, ELM and Microsoft Office.

– The jobholder will be expected to travel efficiently and effectively between various work locations within the organisation and beyond to meet the operational requirements of the Service.

– Lead by example in providing a high standard of customer/client service.

– Good communicator of ideas and able to communicate effectively, both in writing and orally.

– Able to take a proactive approach to service delivery through regular review.

– Ability to work with Members, the public and other partners within the organisation and also out with the organisation.

– Good interpersonal skills with team building abilities.

– Capable of effective leadership and able to command respect and enthusiastic support of staff.

 

Desirable Skills:

 

– Management Qualification.

– Membership of relevant professional body.

– Experience of working with a diverse workforce operating over a large geographical area.

– Experience with working within a Local Authority.

– Experience in Waste Management and/or Grounds Maintenance and/or Burials.

– Experience in roads related civil engineering, construction or maintenance functions.

– Civil/Municipal Engineering Roads Maintenance.

– PA1 and PA6A certificates for pesticides.

 

If you would like to hear more about this opportunity please get in touch.