Booking Office Coordinator
Venesky-Brown’s client, a public sector organisation in Clydebank, is currently looking to recruit a Radiology Booking Office Coordinator for an initial 2 month contract on a rate of £13.93 per hour PAYE. The working hours are 37 hours per week, Monday to Friday – 9am to 5pm. This role will be based onsite in Clydebank.
Responsibilities:
– The team are primarily involved in receiving requests for radiology exams from a variety of sources and putting these on to the radiology system to create an electronic request.
– They then produce and send letters asking for the patient to call and make an appointment.
– When the patient calls, they speak to a member of the team who negotiates an appointment time/date and books the patient into this slot.
– The patient is then sent a letter confirming their appointment.
Essential Skills:
– Highly developed interpersonal skills
– Excellent communication skills with an emphasis on customer care, including an excellent telephone manner
– Enthusiastic individual
– Demonstrate a high level of discretion and confidentiality
– Demonstrate a high level of flexibility with regard to work schedules
– IT literate
If you would like to hear more about this opportunity please get in touch.
Responsibilities:
– The team are primarily involved in receiving requests for radiology exams from a variety of sources and putting these on to the radiology system to create an electronic request.
– They then produce and send letters asking for the patient to call and make an appointment.
– When the patient calls, they speak to a member of the team who negotiates an appointment time/date and books the patient into this slot.
– The patient is then sent a letter confirming their appointment.
Essential Skills:
– Highly developed interpersonal skills
– Excellent communication skills with an emphasis on customer care, including an excellent telephone manner
– Enthusiastic individual
– Demonstrate a high level of discretion and confidentiality
– Demonstrate a high level of flexibility with regard to work schedules
– IT literate
If you would like to hear more about this opportunity please get in touch.