Business Support Officer
Venesky-Brown’s client, a public sector organisation in Belfast, is currently looking to recruit a Business Support Officer for a 6 month contract on a rate of £20.66/hour (PAYE).
Responsibilities
– Supervise and be responsible for programming the workload and priorities of any assigned support staff in liaison with the HR Officer/Business Co-ordinator (HR/Administration) to ensure the business needs of the department are met in an efficient and cost effective manner.
– Ensure the accurate and timely production of service performance and compliance information relating to human resources matters required for reports and official returns.
– Assist the HR Officer/Business Co-ordinator (HR/Administration) to ensure that human resource and employee relations issues for the department are effectively managed and applied in accordance with policies and procedures and to ensure that the relevant, timescales and legislative requirements are met e.g. disciplinary, grievance, capability, attendance and other relevant procedures.
– Undertake investigations in relation to specific personnel matters.
– Assist with the development and management of all procedures, record keeping and reporting activities with regard to human resources matters.
– Assist the HR Officer/Business Co-ordinator (HR/Administration) in the review of individual sickness absence cases and to maintain all medical and Occupational Health correspondence and produce Occupational Health referrals for the service in consultation with the HR Officer /Business Co-ordinator (HR/Administration) and appropriate manager. To liaise with Occupational Health on progress of individual cases as required.
– Prepare absence management reports for presentation at case review panels.
– Assist the HR Officer/ Business Co-ordinator (HR/Administration) in providing advice and guidance on human resource matters including but not exclusively; employee relations; attendance management; discipline and grievance; training and development; payroll; recruitment, freedom of information requests and data subject access requests.
– Assist with the co-ordination of responses within relevant timeframes, to requests under e.g. freedom of information and data protection legislation.
– Assist in the preparation of the Departmental Human Resources Unit’s business plan.
– Assist the HR Officer /Business Co-ordinator (HR Administration) in the identification of training and development needs within the human resources unit, to set individual goals/targets and implement agreed training programmes, development activities and personal development plans.
– Provide and co-ordinate induction training for all new starts.
– Keep under active review relevant working practices and procedures and make periodic recommendations to the HR Officer /Business Co-ordinator (HR Administration) where improvement or efficiencies are possible.
– Represent the HR Officer /Business Coordinator (HR/Administration) as required, within the post holder’s sphere of responsibility.
– Motivate and manage any staff that may be assigned, to the post holder to ensure effective service delivery and to be responsible for reviewing and implementing a proper staff training and development programme.
– Participate in all induction and in-service training provided by organisation and in the induction and support of all newly appointed staff and other human resource management policies and procedures, as appropriate, including, absence management, disciplinary and grievance procedure.
– Participate as directed in the organisation’s recruitment and selection procedures.
– Act in accordance with the organisation and departmental policies and procedures including customer care, equal opportunities, health and safety, safeguarding and any pertinent legislation.
– Undertake the duties in such a way as to enhance and protect the reputation and public profile of the organisation.
– Undertake such other relevant duties as may from time to time be required.
Essential Skills:
– Have a third level qualification in a relevant subject such as Business Studies, Human Resources or equivalent qualification and be able to demonstrate on the application form, by providing personal and specific examples, one year’s relevant experience in at least four of the following five areas:
or
– be able to demonstrate on the application form, by providing personal and specific examples, two years’ relevant experience in at least four of the following five areas:
– providing advice and guidance on HR policies and processes to operational management;
– assisting in the management of disciplinary, grievance and absence matters;
– assisting in the production of accurate and timely service performance and compliance information;
– assisting with the co-ordination of responses to freedom of Information and data subject access requests and corporate complaints; and/ or
– direct supervision of HR staff.
If you would like to hear more about this opportunity please get in touch.
Responsibilities
– Supervise and be responsible for programming the workload and priorities of any assigned support staff in liaison with the HR Officer/Business Co-ordinator (HR/Administration) to ensure the business needs of the department are met in an efficient and cost effective manner.
– Ensure the accurate and timely production of service performance and compliance information relating to human resources matters required for reports and official returns.
– Assist the HR Officer/Business Co-ordinator (HR/Administration) to ensure that human resource and employee relations issues for the department are effectively managed and applied in accordance with policies and procedures and to ensure that the relevant, timescales and legislative requirements are met e.g. disciplinary, grievance, capability, attendance and other relevant procedures.
– Undertake investigations in relation to specific personnel matters.
– Assist with the development and management of all procedures, record keeping and reporting activities with regard to human resources matters.
– Assist the HR Officer/Business Co-ordinator (HR/Administration) in the review of individual sickness absence cases and to maintain all medical and Occupational Health correspondence and produce Occupational Health referrals for the service in consultation with the HR Officer /Business Co-ordinator (HR/Administration) and appropriate manager. To liaise with Occupational Health on progress of individual cases as required.
– Prepare absence management reports for presentation at case review panels.
– Assist the HR Officer/ Business Co-ordinator (HR/Administration) in providing advice and guidance on human resource matters including but not exclusively; employee relations; attendance management; discipline and grievance; training and development; payroll; recruitment, freedom of information requests and data subject access requests.
– Assist with the co-ordination of responses within relevant timeframes, to requests under e.g. freedom of information and data protection legislation.
– Assist in the preparation of the Departmental Human Resources Unit’s business plan.
– Assist the HR Officer /Business Co-ordinator (HR Administration) in the identification of training and development needs within the human resources unit, to set individual goals/targets and implement agreed training programmes, development activities and personal development plans.
– Provide and co-ordinate induction training for all new starts.
– Keep under active review relevant working practices and procedures and make periodic recommendations to the HR Officer /Business Co-ordinator (HR Administration) where improvement or efficiencies are possible.
– Represent the HR Officer /Business Coordinator (HR/Administration) as required, within the post holder’s sphere of responsibility.
– Motivate and manage any staff that may be assigned, to the post holder to ensure effective service delivery and to be responsible for reviewing and implementing a proper staff training and development programme.
– Participate in all induction and in-service training provided by organisation and in the induction and support of all newly appointed staff and other human resource management policies and procedures, as appropriate, including, absence management, disciplinary and grievance procedure.
– Participate as directed in the organisation’s recruitment and selection procedures.
– Act in accordance with the organisation and departmental policies and procedures including customer care, equal opportunities, health and safety, safeguarding and any pertinent legislation.
– Undertake the duties in such a way as to enhance and protect the reputation and public profile of the organisation.
– Undertake such other relevant duties as may from time to time be required.
Essential Skills:
– Have a third level qualification in a relevant subject such as Business Studies, Human Resources or equivalent qualification and be able to demonstrate on the application form, by providing personal and specific examples, one year’s relevant experience in at least four of the following five areas:
or
– be able to demonstrate on the application form, by providing personal and specific examples, two years’ relevant experience in at least four of the following five areas:
– providing advice and guidance on HR policies and processes to operational management;
– assisting in the management of disciplinary, grievance and absence matters;
– assisting in the production of accurate and timely service performance and compliance information;
– assisting with the co-ordination of responses to freedom of Information and data subject access requests and corporate complaints; and/ or
– direct supervision of HR staff.
If you would like to hear more about this opportunity please get in touch.
