Communications Officer
Venesky-Brown’s client, a public sector organisation in Edinburgh/Glasgow, is currently looking to recruit a Communications Officer for a 2 month contract on a rate between £16.53 – £20.60/hour PAYE. This role is flexible in terms of working location.
 
Responsibilities:
 
– Developing high-quality creative, innovative, and powerful written content for various audiences. Content must meet current plain English and current WCAG accessibility standards.
– Making complex information and language simple for diverse internal and external stakeholders, both verbally and in writing.
– Using the Umbraco content management system to update and maintain websites.
– Supporting user research, including facilitating research activities, and using qualitative data to increase audience engagement and identify content opportunities.
– Pre-production, principal photography, and post-production stages of creating short-form video.
– Using search engine optimisation best practices to improve discoverability, readability, and audience engagement with our website.
– Working in complex environments and building relationships with multiple stakeholders.
– Managing projects and plans.
– Collaborating and influencing at all levels within organisation and partner organisations.
 
Essential Skills:
 
– Demonstrable experience in a communications role.
– Experience in understanding audience needs and business objectives.
– Demonstrable experience in project coordination.
– Experience of working in a fast-paced environment.
– Experience of working flexibly, problem solving where needed.
– Experience of communicating and engaging with multiple stakeholders across a variety of teams and organisations.
– Experience of collaborative working, sharing knowledge and information across teams and organisations.
– Experience of working both independently and as part of a team, whilst balancing a range of competing priorities.
– Experience of facilitating team meetings, webinars, events and/or conferences online.
– Experience communicating complex, confidential and often sensitive information with a range of staff across the organisation and with external stakeholders (both verbally and in writing).
– Ability to work with minimal supervision; to plan and prioritise own workloads, and that of your team; and to meet deadlines.
– Flexible approach to learning and problem solving.
– Commitment to own personal and professional development, and that of your team.
– Proficient in creating accurate, engaging and compelling content that resonates with an online audience.
– Proven knowledge of SEO and implementing best practices when creating web content.
– Confident researcher, using a variety of methods to produce web content, including job profiles, blogs, and case studies.
– Knowledge of WCAG accessibility standards and using them to inform the development of web content for all users.
– Highly developed customer service skills, with a helpful, flexible attitude.
– Understanding of the need for accuracy and attention to detail.
– Confident communicator with the ability to build effective working relationships with colleagues and stakeholders at all levels.
– Ability to respond to confidential and sensitive situations with confidence and discretion, utilising tact, diplomacy, and persuasion skills when necessary.
– Line management skills and experience including coaching and/or mentoring of team members.
– Proven expertise in using Microsoft 365, in particular Teams, Word, Excel, PowerPoint and SharePoint.
– Fast and accurate keyboard skills.
– Ability to meet the travel requirements of the post.
– Values driven approach to practice.
 
Desirable Skills:
 
– HND/Advanced Diploma level qualification with in- depth experience or SCQF Level 8 equivalence obtained via Professional Development Awards; Technical Apprenticeships; and SVQs in a relevant subject, and/or a communications role.
– Experience of working within project management environments, planning and organising a variety of tasks, including involvement in multiple projects and programmes of work.
– Experience of working within a similar environment.
– Experience of working flexibly in complex/sensitive environments where the parameters of the job are not necessarily clearly defined.
– Experience of using the Adobe Creative Suite and Canva.
– Awareness of Google Analytics 4 and using performance data to inform work.
– Ability to proactively manage and action a broad range of complex enquiries; including delegation/ allocation of work and ensuring follow up action is taken.
– Ability to collate and produce reports and statistical information.
– Sound understanding of the application of GDPR to the storage and use of participant information and data privacy.
 
If you would like to hear more about this opportunity please get in touch.

Job Overview

Communications Officer
Edinburgh, City of Edinburgh, Scotland, Scotland
£16.53 - £20.60 per hour -
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Consultant

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Consultant

Claire Dorrance