Customer Service Reception
Venesky-Brown’s client, a public sector organisation in Dalkeith, is currently looking to recruit a part time receptionist for an initial 3-month contract with potential to extend on a rate of £14.33 per hour PAYE. This role will be working on site in Dalkeith.  The working hours are:
Monday 9-5 (30 min lunch break)
Tuesday 9-5 (30 min lunch break)
Wednesday 9-2 (optional)
Friday 9-5 (30 mi lunch break )
 
Applicants need to have a basic disclosure Scotland certificate or willing to apply.


Responsibilities:
 
You’ll be the first point of contact for visitors and residents, providing a warm welcome and clear signposting to the right services.
What you’ll do:
-Greet, support and signpost customers effectively to relevant services, officers and departments.
-Work collaboratively with colleagues across the council.
-Use IT systems confidently to handle enquiries and update information.
-Maintain reception are to ensure a professional environment.


Essential Skills:
 
-Previous reception experience or strong front-line face to face customer service background
-Confident communicator with goods interpersonal skills and a calm and friendly manner
-Strong organisation and multitasking abilities
-Good level of IT skills and confidence using digital systems
 
If you would like to hear more about this opportunity, please get in touch.
 
 

Job Overview

Customer Service Reception
Dalkeith, Midlothian, Scotland, Scotland
£14.33 per hour -
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Consultant

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Consultant

Elizabeth Campbell