Disclosure Service Advisor
Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit a Disclosure Services Officer for 3 month contracts with potential to extend on a rate of £13.07/hour PAYE. These roles will be based onsite. The working hours are 37 hours per week working Thursday 8-4 & Friday 8-3:30.
These roles are due to start within the next week to 2 weeks.

– Provide clients with accurate information in a warm and friendly manner which may be by telephone, email and online.
– Process applications for stakeholders.
– Inbox monitoring and management.
– Maintain correct and up-to-date stakeholder information. 
– Quickly determine customer needs – working with stakeholders to understand and identify needs.
– Handle sensitive and personal information in line with data protection and confidentiality rules.
– Process and Complete customer applications ensuring accuracy of data entry.
– Work as part of a team to resolve or escalate customer queries and complaints.
– Support your Team Leader and other team members in carrying out daily work activities and when new projects arise.
– Access criminal history databases and interrogate as appropriate in line with current legislation.
– Liaise with external stakeholders confirming relevant application information.
– Support all peer groups taking part in Continuous Improvement activities.
If you would like to hear more about these opportunities please get in touch.

Job Overview

Disclosure Service Advisor
Glasgow, Glasgow City, Scotland, Scotland
£13.07 per hour -

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Elizabeth Campbell