Enforcement Officer
Venesky-Brown’s client, a public sector organisation in Walsall, is currently looking to recruit an Enforcement Officer for an initial 6 month contract with potential to extend on a rate of £23.48 umbrella £18.06/hour. This role will be a hybrid of working at home and in the office. This role will be 37 hours per week, Monday to Friday.
Responsibilities:
– Under the general direction of the Head of Community Safety and Enforcement deliver Community Protection Service, in line with current corporate, national and regional policies and priorities.
– Through the day to day operation of the service and using appropriate intelligence methods work as part of a team of officers to achieve appropriate impacts and outcomes for residents, businesses and visitors to Walsall.
– The service is currently responsible for licensing enforcement, environmental crime, noise, certain elements of pollution, anti-social behaviour, unauthorised encampments but this list is not exhaustive and may change from time to time.
– Using the Intelligence and analysis of data from the service’s complaints and premises databases, the Intelligence Data Base local delivery model and tasking and other sources support the Team Leader Community Protection in the identification of trends and issues in compliance with the legislation within the scope of the role.
– Where such trends and issues are identified work in partnership with other services and stakeholders where appropriate, including adopting a regional approach when required, to effectively tackle these issues.
– Propose and assist in implementing solutions and strategies for the team and service to meet corporate, national, regional and service objectives and priorities, using the full range of enforcement tools and powers. This should include but not be limited to service of notices, seizure of equipment, goods and records, prosecutions, sampling & test purchase programmes, projects, advice to business, residents and consumers, early intervention mediation and negotiation.
– Provide support and advice to business, including Primary Authority and Home Authority businesses, where appropriate on an individual or sector basis.
– Investigate routine and complex complaints on civil and criminal matters and provide in depth advice to members, residents, consumers and business in line with legal requirements and service policy
– Maintain such electronic and paper records as are required to meet legal, analytical and service monitoring and reporting requirement.
– Undertake the duties required by the service as a responsible authority under the Licensing Act 2003, the Gambling act 2005 and such other legislation as may be in force including evaluating licence applications, making representations and submitting applications for a review of premises licences and act as a consultee for the Anti-Social Behaviour Crime and Policing Act 2014, planning and other statutory, formal and informal internal and external consultation processes
– Investigate offences and other incidents of non-compliance with legislation within the scope of the service in line with policies procedures, service standards and statutory requirements. This will include carrying out PACE interviews, taking witness statements, maintaining security and continuity of evidence, undertaking mediation and working with other services and external partners, as required.
– Participate in the Community Trigger Process as required under the Anti-Social Behaviour Crime and Policing Act 2014
– Operate a victim centred approach to those affected by criminal activity, with specific focus on vulnerability, risk, threat and repeat victimisation.
– Prepare and submit reports for criminal prosecution, formal civil proceedings, applications for injunctions and orders and licence reviews and serve notices in relation to breaches of legislation in accordance with service standards and statutory requirements
– Mange unauthorised encampments through the full legal process up to and including eviction
– Give evidence in criminal and civil courts and present applications for licence reviews and representations to committee hearings or consultations and appeals as required
– Represent the service at corporate, regional, multi-agency and other operational forums as required.
– Working with communities, partners and stakeholders, deliver the localism agenda, ensuring there is effective engagement, focusing on the needs of communities.
– Identify opportunities to promote the service in the full range of media outlets.
– Identify opportunities for marketing strategies for the service, particularly in relation to revenue streams, as may be required and implement those strategies that are adopted.
– Support the team leader in the development and production of advice and guidance resources for business residents and consumers on the work of the service, compliance and to facilitate self-help.
– Liaise with senior managers and elected members on issues relating to the service as directed.
– Implement relevant internal and external quality systems for the service and team to ensure the service complies with all legal and corporate requirements and delivery of a quality service meeting service standards, KPIs etc.
– Maintain equipment belonging to or in the control of the service to ensure its traceability and suitability for purpose.
– Assist in the production and submission of statistics to national bodies, government departments, Freedom of Information, Data Protection or Environmental Information Regulation enquiries.
– Ensure compliance with such systems as are in place for the secure storage and appropriate sharing of personal data in compliance with legal and corporate requirements.
– Comply with corporate and legal requirements in relation to procurement and invoicing
– Comply with corporate and legal requirements in relation to the handling of cash
– Ensure compliance with such systems as are in place for the secure storage and, where appropriate, continuity of evidence of goods and property which comes into the custody or control of, or which belongs to, the service (including testing equipment).
– Assist the Team Leader Community Protection in the development and implementation of a service plan and team plan to support the objectives of the service
– Carry out and deliver training and development of colleagues, partners and stakeholders as required, inputting into the development of that training as directed.
– Identify your own learning and development needs, including keeping up to date with local, regional and national issues and best practice and legal developments relevant to the post and undertake appropriate learning and development activities, appraisals and CPPD processes
– Undertake one or more lead officer roles for local issues and in regional focus groups as may be required.
– Support officers in other teams and services to respond to work pressures and civil emergencies and to undertake such other duties as are commensurate with the grading of the post.
– Corporate duties and accountabilities:
– The post holder will comply with and promote the Organisation’s Health, Wellbeing and Safety at Work policies and ensure these are implemented effectively within his/her areas of responsibility.
– Through personal commitment and clear action, the post holder will promote the Organisation’s employment policies, with particular reference to diversity, equality of access and treatment in employment, service delivery and community involvement.
– To support/develop a working culture within these services that reflects the corporate vision.
– Ensure that the services provided aligned to the Organisation strategy, vision, aims, objectives, priorities and continuous improvement programme and play their part in achieving these.
– This includes compliance with Standing Orders, Financial Regulations, Code of Conduct and the Organisations Policies and Procedures.
– This job description sets out a summary of the duties and accountabilities of the role. It is not intended to be exhaustive.
Essential Skills:
– Professionalism – Actively seek ways to prevent over-complication or confusion of service delivery through innovation, being open to change and the removal of barriers including challenging negative behaviours.
– Leadership – Leads by example, optimising those resources allocated, Communicates clearly taking account and welcoming feedback. Takes a positive and resilient approach to change understanding the longer-term vision of the Organisation and/or service areas.
– Accountability – Adopt a ‘can do’ attitude in the work that I deliver taking accountability for my own performance and development and responsibility for my actions and decisions. I will demonstrate inclusivity and promote the values of diversity and equality.
– Transparency – Work with others to reach a common goal; sharing information, supporting colleagues and searching out expertise and solutions from relevant partners and/or communities we serve.
– Ethical – Aware of own impact on others through valuing openness, treating everyone with respect and listening carefully to understand the views of others in order to build trust.
– Excellent written communication skills and experience of writing reports for management and stakeholders and prosecution reports; applications for injunctions and orders; committee reports as well as be able to communicate in writing with the full range of service users
– Excellent verbal communication skills to represent the service at corporate and external forums and to be able to give evidence in court and present at committee hearings. To be able to mediate and negotiate between parties and communicate with the full range of service users and partners
– Excellent public speaking and presentation skills to represent the service at corporate, regional, multi-agency and other operational forums as required and to give evidence in civil and criminal courts and licensing hearings
– Working knowledge of the requirements of the full range of criminal and civil legislation within scope of the team and detailed knowledge of at least one such area.
– Excellent knowledge and evidence of practical application of the full range of tools and powers for effective enforcement of the legislation within scope of the service
– Able to devise creative and innovative solutions to achieve positive outcomes and impacts for service users, residents, businesses and visitors to the borough in line with corporate and service priorities
– Excellent team player and ability to train and mentor colleagues including devising creative and innovative solutions for problems affecting the service and team. Ability to identify own training needs and undertake training including attending training courses as required.
– Willingness to work out of hours, including evenings and weekends, and at short notice and on rota as required
– A methodical approach, excellent ability to prioritise work and attention to detail in carrying out work.
– Able to develop and maintain excellent working relationships with a wide range of people and organisations, including other LAs, organisation departments, partners and stakeholders, public and community groups
– Excellent IT and technical skills for the use of appropriate tools and resources to deliver the service
– Ability to develop and maintain the operation of the service’s quality systems and provide Home Authority. Primary Authority and QA advice to business
– Ability to deal with conflict and challenging situations
– Ability to understand and apply health and safety requirements applicable to the service
– Day to day use of a suitable motor vehicle including for out of hours working
– An awareness of, and commitment to, equality of opportunity
– Awareness of, and commitment to, confidentiality and handling data
– Significant practical experience in relation to relevant criminal and/or civil law investigations and the enforcement of legislation, preferably within scope of the role will be required.
– Qualification: Specify any qualifications that are a minimum requirement, please include any equivalent qualifications that would be deemed acceptable or if this can be obtained through on the job experience.
– To have at least one of the following technical qualifications (or equivalent) and be prepared to study for the others
– The Certificate of Technical Competence in Noise monitoring
– Level 2 Award for Licensing Practitioners
– BTEC Level 3 Advanced Award in Neighbourhood Nuisance and Anti-Social Behaviour Case Working
– Good general education including English and Maths to GCSE or equivalent (level 2 on the national qualifications framework)
If you would like to hear more about this opportunity please get in touch.
Responsibilities:
– Under the general direction of the Head of Community Safety and Enforcement deliver Community Protection Service, in line with current corporate, national and regional policies and priorities.
– Through the day to day operation of the service and using appropriate intelligence methods work as part of a team of officers to achieve appropriate impacts and outcomes for residents, businesses and visitors to Walsall.
– The service is currently responsible for licensing enforcement, environmental crime, noise, certain elements of pollution, anti-social behaviour, unauthorised encampments but this list is not exhaustive and may change from time to time.
– Using the Intelligence and analysis of data from the service’s complaints and premises databases, the Intelligence Data Base local delivery model and tasking and other sources support the Team Leader Community Protection in the identification of trends and issues in compliance with the legislation within the scope of the role.
– Where such trends and issues are identified work in partnership with other services and stakeholders where appropriate, including adopting a regional approach when required, to effectively tackle these issues.
– Propose and assist in implementing solutions and strategies for the team and service to meet corporate, national, regional and service objectives and priorities, using the full range of enforcement tools and powers. This should include but not be limited to service of notices, seizure of equipment, goods and records, prosecutions, sampling & test purchase programmes, projects, advice to business, residents and consumers, early intervention mediation and negotiation.
– Provide support and advice to business, including Primary Authority and Home Authority businesses, where appropriate on an individual or sector basis.
– Investigate routine and complex complaints on civil and criminal matters and provide in depth advice to members, residents, consumers and business in line with legal requirements and service policy
– Maintain such electronic and paper records as are required to meet legal, analytical and service monitoring and reporting requirement.
– Undertake the duties required by the service as a responsible authority under the Licensing Act 2003, the Gambling act 2005 and such other legislation as may be in force including evaluating licence applications, making representations and submitting applications for a review of premises licences and act as a consultee for the Anti-Social Behaviour Crime and Policing Act 2014, planning and other statutory, formal and informal internal and external consultation processes
– Investigate offences and other incidents of non-compliance with legislation within the scope of the service in line with policies procedures, service standards and statutory requirements. This will include carrying out PACE interviews, taking witness statements, maintaining security and continuity of evidence, undertaking mediation and working with other services and external partners, as required.
– Participate in the Community Trigger Process as required under the Anti-Social Behaviour Crime and Policing Act 2014
– Operate a victim centred approach to those affected by criminal activity, with specific focus on vulnerability, risk, threat and repeat victimisation.
– Prepare and submit reports for criminal prosecution, formal civil proceedings, applications for injunctions and orders and licence reviews and serve notices in relation to breaches of legislation in accordance with service standards and statutory requirements
– Mange unauthorised encampments through the full legal process up to and including eviction
– Give evidence in criminal and civil courts and present applications for licence reviews and representations to committee hearings or consultations and appeals as required
– Represent the service at corporate, regional, multi-agency and other operational forums as required.
– Working with communities, partners and stakeholders, deliver the localism agenda, ensuring there is effective engagement, focusing on the needs of communities.
– Identify opportunities to promote the service in the full range of media outlets.
– Identify opportunities for marketing strategies for the service, particularly in relation to revenue streams, as may be required and implement those strategies that are adopted.
– Support the team leader in the development and production of advice and guidance resources for business residents and consumers on the work of the service, compliance and to facilitate self-help.
– Liaise with senior managers and elected members on issues relating to the service as directed.
– Implement relevant internal and external quality systems for the service and team to ensure the service complies with all legal and corporate requirements and delivery of a quality service meeting service standards, KPIs etc.
– Maintain equipment belonging to or in the control of the service to ensure its traceability and suitability for purpose.
– Assist in the production and submission of statistics to national bodies, government departments, Freedom of Information, Data Protection or Environmental Information Regulation enquiries.
– Ensure compliance with such systems as are in place for the secure storage and appropriate sharing of personal data in compliance with legal and corporate requirements.
– Comply with corporate and legal requirements in relation to procurement and invoicing
– Comply with corporate and legal requirements in relation to the handling of cash
– Ensure compliance with such systems as are in place for the secure storage and, where appropriate, continuity of evidence of goods and property which comes into the custody or control of, or which belongs to, the service (including testing equipment).
– Assist the Team Leader Community Protection in the development and implementation of a service plan and team plan to support the objectives of the service
– Carry out and deliver training and development of colleagues, partners and stakeholders as required, inputting into the development of that training as directed.
– Identify your own learning and development needs, including keeping up to date with local, regional and national issues and best practice and legal developments relevant to the post and undertake appropriate learning and development activities, appraisals and CPPD processes
– Undertake one or more lead officer roles for local issues and in regional focus groups as may be required.
– Support officers in other teams and services to respond to work pressures and civil emergencies and to undertake such other duties as are commensurate with the grading of the post.
– Corporate duties and accountabilities:
– The post holder will comply with and promote the Organisation’s Health, Wellbeing and Safety at Work policies and ensure these are implemented effectively within his/her areas of responsibility.
– Through personal commitment and clear action, the post holder will promote the Organisation’s employment policies, with particular reference to diversity, equality of access and treatment in employment, service delivery and community involvement.
– To support/develop a working culture within these services that reflects the corporate vision.
– Ensure that the services provided aligned to the Organisation strategy, vision, aims, objectives, priorities and continuous improvement programme and play their part in achieving these.
– This includes compliance with Standing Orders, Financial Regulations, Code of Conduct and the Organisations Policies and Procedures.
– This job description sets out a summary of the duties and accountabilities of the role. It is not intended to be exhaustive.
Essential Skills:
– Professionalism – Actively seek ways to prevent over-complication or confusion of service delivery through innovation, being open to change and the removal of barriers including challenging negative behaviours.
– Leadership – Leads by example, optimising those resources allocated, Communicates clearly taking account and welcoming feedback. Takes a positive and resilient approach to change understanding the longer-term vision of the Organisation and/or service areas.
– Accountability – Adopt a ‘can do’ attitude in the work that I deliver taking accountability for my own performance and development and responsibility for my actions and decisions. I will demonstrate inclusivity and promote the values of diversity and equality.
– Transparency – Work with others to reach a common goal; sharing information, supporting colleagues and searching out expertise and solutions from relevant partners and/or communities we serve.
– Ethical – Aware of own impact on others through valuing openness, treating everyone with respect and listening carefully to understand the views of others in order to build trust.
– Excellent written communication skills and experience of writing reports for management and stakeholders and prosecution reports; applications for injunctions and orders; committee reports as well as be able to communicate in writing with the full range of service users
– Excellent verbal communication skills to represent the service at corporate and external forums and to be able to give evidence in court and present at committee hearings. To be able to mediate and negotiate between parties and communicate with the full range of service users and partners
– Excellent public speaking and presentation skills to represent the service at corporate, regional, multi-agency and other operational forums as required and to give evidence in civil and criminal courts and licensing hearings
– Working knowledge of the requirements of the full range of criminal and civil legislation within scope of the team and detailed knowledge of at least one such area.
– Excellent knowledge and evidence of practical application of the full range of tools and powers for effective enforcement of the legislation within scope of the service
– Able to devise creative and innovative solutions to achieve positive outcomes and impacts for service users, residents, businesses and visitors to the borough in line with corporate and service priorities
– Excellent team player and ability to train and mentor colleagues including devising creative and innovative solutions for problems affecting the service and team. Ability to identify own training needs and undertake training including attending training courses as required.
– Willingness to work out of hours, including evenings and weekends, and at short notice and on rota as required
– A methodical approach, excellent ability to prioritise work and attention to detail in carrying out work.
– Able to develop and maintain excellent working relationships with a wide range of people and organisations, including other LAs, organisation departments, partners and stakeholders, public and community groups
– Excellent IT and technical skills for the use of appropriate tools and resources to deliver the service
– Ability to develop and maintain the operation of the service’s quality systems and provide Home Authority. Primary Authority and QA advice to business
– Ability to deal with conflict and challenging situations
– Ability to understand and apply health and safety requirements applicable to the service
– Day to day use of a suitable motor vehicle including for out of hours working
– An awareness of, and commitment to, equality of opportunity
– Awareness of, and commitment to, confidentiality and handling data
– Significant practical experience in relation to relevant criminal and/or civil law investigations and the enforcement of legislation, preferably within scope of the role will be required.
– Qualification: Specify any qualifications that are a minimum requirement, please include any equivalent qualifications that would be deemed acceptable or if this can be obtained through on the job experience.
– To have at least one of the following technical qualifications (or equivalent) and be prepared to study for the others
– The Certificate of Technical Competence in Noise monitoring
– Level 2 Award for Licensing Practitioners
– BTEC Level 3 Advanced Award in Neighbourhood Nuisance and Anti-Social Behaviour Case Working
– Good general education including English and Maths to GCSE or equivalent (level 2 on the national qualifications framework)
If you would like to hear more about this opportunity please get in touch.
