FM Facilities Team Manager
Venesky-Brown’s client, a public sector organisation in with various locations across England, is currently looking to recruit a Facilities Team Manager for a contract on a rate of £19/hour. This role will be hybrid based.
Responsibilities:
– Develop and implement department-wide systems and procedures resulting from the “Operational Review Reboot 2025” to underpin the consistent delivery across all sites.
– Build familiarity with the sites (people and places) in order to be able to support and advise local teams, especially covering management absence.
– Review the monthly dashboard, managing queries or non-compliance to the FM Director and National FM. For each office, ensuring:
– Key documents, including Emergency Response Plans, Business Continuity Plans, FM activity-related risk assessments, fire warden training, first aid training, fire risk assessments, etc., are in place, current and have been reviewed by the FMs in the last 12 months
– Monthly FM contractor KPI submissions are in place, and a narrative exists for what management is in place for poor performance
– Office compliance scores are accurate, and mitigation is in place for non-compliant items with a clear timeline for their rectification.
– Coordinate production of monthly and ad hoc reports using the FM insights data taken from the dashboard and other sources for internal and external performance monitoring.
– Ensure that all health, safety and security incidents and accidents relating to our premises are correctly recorded AssessNET, including corrective actions.
– Monitor the completion of health and safety training by all FM staff including induction and refresher training, highlighting any shortfalls to the relevant FM.
– Collate a list of actions arising from statutory site visits and monitor them through to completion alongside the relevant Facilities Manager.
– Work closely with all other members of the FM team and facilitate the sharing of information and good practice.
– Act as Intranet Editor for the team, ensuring all information relating to sites is relevant and up to date.
– Developing excellent relationships with stakeholders across the local offices, specifically colleagues in Regional Delivery who could cover FM if needed.
– Provide support to various FM department meetings, ensuring minutes are taken, actions logged, and relevant information is shared.
– Provide support to the FM Director and National FM in their roles as project SROs.
– Support and guide the FM team through a variety of FM Projects including but not limited to office moves, creation of new tools and resources for the FM department, and development of organisational policies. Specifically, assisting with the creation of mobilisation plans, logs, registers, and actions from the project’s inception to its completion.
– Actively manage department people resources, including supporting any recruitment, checking and processing annual leave requests, maintaining the training matrix, supporting colleagues in 121s and PDRs.
– Champion the FM department by providing excellent customer service at all times.
– Conduct audits of sites to ensure FM standards are being delivered and provide support to those on sites to address any corrective actions.
– Participate in the development and implementation of new initiatives that will collectively save time, carbon, waste and inconvenience for building users, and the FM team.
-Set up purchase orders on the invoice approval system when requested.
– Contribute to any procurement activities if required, including developing specifications, evaluations, and contract management.
Essential Skills:
– Demonstrable management experience in an FM or similar field
– Due to the nature of this role a flexible approach to working hours, days and location is required
– Experience or qualification in Facilities management
– Experience or qualification Health & safety
– Experience in project management
– Strong MS Office IT skills
– Excellent attention to detail
– Influencing others
– Excellent written and verbal communication skills
– Conflict Resolution
– Handling difficult conversations
– Ability to plan and prioritise your own work and the work of others effectively
– High degree of organisational skills
– CAFM (Computer Aided Facilities Management)
– Meeting room management systems
– Accident reporting and recording using Health & safety software
If you would like to hear more about this opportunity please get in touch.