Grade 3 Admin Marking Support
G3 Administrator, Operations – Marking Progress
Qualifications Scotland
£14.03 per hour
📍 Dalkeith | Full-time, On-site | Multiple Shift Options
Venesky Brown Recruitment is delighted to be working in partnership with the Qualifications Scotland to recruit over 200 temporary staff including multiple Administrators with start dates as early as March and running through to July 2026.
These roles are based full time at the Qualifications Scotland Centre in Dalkeith and offer a fantastic opportunity to gain valuable experience in a fast-paced, customer-focused environment, with full training and ongoing support provided.
Shift Patterns Available – Monday to Sunday (5 days out of 7)
8:30am – 4:30pm
9.00am – 5:00pm – Saturday to Wednesday
9.00am – 5:00pm – Thursday to Monday
1:00pm – 9:00pm
The Role
As an Administrator, you’ll provide high level, quality customer service and administrative support to enable the delivery of Qualification Scotland products and services.
This is an excellent opportunity for people who enjoy helping others, solving problems, and working as part of a supportive team.
What You’ll Be Doing
-Provide administrative support to ensure activities are carried out accurately and according to plan and to ensure compliance with documented processes.
-Communication to markers (Teachers) re progress and updates on marking.
-Dealing with Email from helpdesk and triage
-Data entry: create and maintain records, standard reports and spreadsheets to ensure information is up-to-date, easy to access and accurate.
-Carry out filing of information to ensure it is stored accurately following relevant policies and procedures.
-Provide high levels of customer service in respect to queries ensuring responses are issued promptly, accurately and following Qualification Scotland guidelines while maintaining key stakeholder relationships.
-Communicate with internal customers via email.
The Impact You’ll Make
You’ll be the reassuring and professional voice customers rely on for support
Your accuracy and attention to detail will help ensure smooth and effective operations
Your teamwork and communication skills will contribute to a positive, high-performing environment
Your commitment to service standards will directly influence customer satisfaction
What We’re Looking For
-Good working knowledge of Microsoft Office.
-Good communication, interpersonal and organisational skills.
-Excellent customer service skills.
-Be able to understand written and verbal communications.
-Good attention to detail.
-Good, general administrative skills.
-PC literate with proficient and accurate keyboard skills. Good with Excel, formulas and reports
-Flexible working approach and ability to work on own as well as part of a team.
-Experience of working to tight deadlines.
-Good written communication skills.
Training & Support
Full induction to support your success from day one
Training on bespoke systems and software
Ongoing learning and development throughout your assignment
What’s On Offer
Competitive hourly rate of £14.03 per hour
On-site parking
Good public transport links
On-site café and staff canteen
Local amenities
A supportive team environment with comprehensive training
Interested?
If you’d like to find out more or apply, please contact Liz Campbell at liz@venesky-brown.co.uk
Apply early – roles will be filled quickly.
Qualifications Scotland
£14.03 per hour
📍 Dalkeith | Full-time, On-site | Multiple Shift Options
Venesky Brown Recruitment is delighted to be working in partnership with the Qualifications Scotland to recruit over 200 temporary staff including multiple Administrators with start dates as early as March and running through to July 2026.
These roles are based full time at the Qualifications Scotland Centre in Dalkeith and offer a fantastic opportunity to gain valuable experience in a fast-paced, customer-focused environment, with full training and ongoing support provided.
Shift Patterns Available – Monday to Sunday (5 days out of 7)
8:30am – 4:30pm
9.00am – 5:00pm – Saturday to Wednesday
9.00am – 5:00pm – Thursday to Monday
1:00pm – 9:00pm
The Role
As an Administrator, you’ll provide high level, quality customer service and administrative support to enable the delivery of Qualification Scotland products and services.
This is an excellent opportunity for people who enjoy helping others, solving problems, and working as part of a supportive team.
What You’ll Be Doing
-Provide administrative support to ensure activities are carried out accurately and according to plan and to ensure compliance with documented processes.
-Communication to markers (Teachers) re progress and updates on marking.
-Dealing with Email from helpdesk and triage
-Data entry: create and maintain records, standard reports and spreadsheets to ensure information is up-to-date, easy to access and accurate.
-Carry out filing of information to ensure it is stored accurately following relevant policies and procedures.
-Provide high levels of customer service in respect to queries ensuring responses are issued promptly, accurately and following Qualification Scotland guidelines while maintaining key stakeholder relationships.
-Communicate with internal customers via email.
The Impact You’ll Make
You’ll be the reassuring and professional voice customers rely on for support
Your accuracy and attention to detail will help ensure smooth and effective operations
Your teamwork and communication skills will contribute to a positive, high-performing environment
Your commitment to service standards will directly influence customer satisfaction
What We’re Looking For
-Good working knowledge of Microsoft Office.
-Good communication, interpersonal and organisational skills.
-Excellent customer service skills.
-Be able to understand written and verbal communications.
-Good attention to detail.
-Good, general administrative skills.
-PC literate with proficient and accurate keyboard skills. Good with Excel, formulas and reports
-Flexible working approach and ability to work on own as well as part of a team.
-Experience of working to tight deadlines.
-Good written communication skills.
Training & Support
Full induction to support your success from day one
Training on bespoke systems and software
Ongoing learning and development throughout your assignment
What’s On Offer
Competitive hourly rate of £14.03 per hour
On-site parking
Good public transport links
On-site café and staff canteen
Local amenities
A supportive team environment with comprehensive training
Interested?
If you’d like to find out more or apply, please contact Liz Campbell at liz@venesky-brown.co.uk
Apply early – roles will be filled quickly.
