Macer
Venesky-Brown’s client, a public sector organisation in Edinburgh, is currently looking to recruit a Court Officer for an initial 23 month contract on a rate of £193.09/day (Outside IR35). This role will be mainly office-based, with a degree of flexibility out with hearings
Responsibilities:
– Present, at all times, a professional, alert, visible and commanding presence
– Document and report any matters of concern to the Assistant Head: Operations, providing complete and accurate incident reports as appropriate
– Ensure the safety and security of visitors
– Work as part of a multi-disciplinary team
– Greet, assist and direct members of the public as required
– Securely move documents and other light items
– Ensure the successful delivery of Hearings, taking on any necessary task to support their delivery
– Assist in reviewing and, where applicable, creating and implementing standard operating procedures (SOPs) to ensure there are defined measures of control in line with ongoing business needs
– Undertake general administrative duties, and other appropriate tasks when the Hearings are not in session to support the work of the wider Operations Team
– Adhere to established administrative processes, recognising, and developing areas for improvement
– Undertake other ad hoc duties, as required
Essential Skills:
– Prior experience of working with members of the public in a relevant sector
– Excellent and demonstrable customer service skills
– Strong observational skills with the ability to evaluate and respond to any unexpected matters in a swift and effective manner
– Excellent interpersonal and communication skills
– Able to adjust communication style for appropriate audience
– Ability to build and maintain the confidence of senior team acting with discretion at all times
– Strong problem-solving skills with ability to work autonomously
– Flexibility in working hours to meet business needs
If you would like to hear more about this opportunity please get in touch.
Responsibilities:
– Present, at all times, a professional, alert, visible and commanding presence
– Document and report any matters of concern to the Assistant Head: Operations, providing complete and accurate incident reports as appropriate
– Ensure the safety and security of visitors
– Work as part of a multi-disciplinary team
– Greet, assist and direct members of the public as required
– Securely move documents and other light items
– Ensure the successful delivery of Hearings, taking on any necessary task to support their delivery
– Assist in reviewing and, where applicable, creating and implementing standard operating procedures (SOPs) to ensure there are defined measures of control in line with ongoing business needs
– Undertake general administrative duties, and other appropriate tasks when the Hearings are not in session to support the work of the wider Operations Team
– Adhere to established administrative processes, recognising, and developing areas for improvement
– Undertake other ad hoc duties, as required
Essential Skills:
– Prior experience of working with members of the public in a relevant sector
– Excellent and demonstrable customer service skills
– Strong observational skills with the ability to evaluate and respond to any unexpected matters in a swift and effective manner
– Excellent interpersonal and communication skills
– Able to adjust communication style for appropriate audience
– Ability to build and maintain the confidence of senior team acting with discretion at all times
– Strong problem-solving skills with ability to work autonomously
– Flexibility in working hours to meet business needs
If you would like to hear more about this opportunity please get in touch.
