Medical Administrator
Venesky-Brown’s client, a public sector organisation in Norwich, is currently looking to recruit a Medical Administrator for an initial 3 month contract on a rate of £12.21/hour (PAYE).
Responsibilities:
– Use judgement and knowledge of medical terminology and treatment regimes to schedule patients for chemotherapy and radiotherapy, ensuring appropriate appointments are booked for each patient, complying with Cancer Waiting Times targets and departmental protocols.
– Communicate efficiently and effectively with patients, nursing staff, clinicians, pharmacists, radiographers and departments.
– Communicate sensitively and appropriately with all patients who may be fearful, aggressive or have physical/mental disabilities which may make communication difficult. This communication may be both face to face or by telephone.
– To ensure that on the patient’s arrival, they are confirmed to have arrived on the systems (PAS and ARIA Notes).
– To ensure patients safety and well-being in the waiting area prior to them being called for their treatment and to refer patients with specific problems or concerns to the appropriate staff member.
– Monitor patients’ treatment plans and utilise knowledge and experience to investigate with clinical staff any atypical requests.
– Add patients to PAS waiting list and schedule TCI appointments for chemotherapy and other procedures on WDU. Review and update these entries via an Elective Planned Report, identifying anomalies and ensuring accuracy. Print patient wristbands.
– Monitor and inform the Admin Manager & Operational Manager of waiting times for chemotherapy and radiotherapy treatment slots and highlight in advance if there are any issues which may affect the waiting list or the wait for an individual patient.
– Identify any outstanding prescriptions and escalate appropriately to the relevant consultant(s) to ensure drugs are prescribed for relevant days. Advise Pharmacy, staff and teleclinic nurses of any cancellations, additions or deferred patients.
– Responsible for booking alternative procedures, i.e. blood transfusions, PICC flush/dressing and port flushes etc. Label blood prescriptions for clinicians to complete and sign. Coordinating the blood prescriptions to the relevant department or hospital. Inform the patient to ensure they have the relevant appointment information.
– Liaise with staff in other departments and outside agencies in order to provide an effective service to patients.
– Complete electronic discharge letters using multiple systems such as PAS, ARIA Notes and Electronic Template. Sending these electronically to the GP’s to provide up to date medical records, as well as providing a copy to Clinical Coding for payment purposes. Identify and rectify any anomalies by liaising with the relevant clinical staff.
– Any other duties which are required by the Assistant Admin Manager, Administration Manager or clinical staff.
Essential Skills:
– Level 3 Business Admin qualification or equivalent experience
– Good general standard of literacy and numeracy
– Willingness to attend courses and adapt to change
– Some previous clerical work including data input
– Significant experience in customer service organisation
– Excellent organisational and communication and skills
– IT skills – accurate data input
– Flexible – able to multi-task and prioritise
– Understanding of the need for confidentiality
– Preference for working in and supporting a multi-disciplinary team
– Effective role model, demonstrating values of People focussed, Respect, Integrity, Dedication and Excellence
Desirable Skills:
– PAS trained
– Customer Service Training or equivalent experience
– Knowledge of radiotherapy and chemotherapy treatments
– Some experience in use of VARIS/MedOnc Radiotherapy and Chemotherapy scheduling systems (at least 6 months)
If you would like to hear more about this opportunity please get in touch.
Responsibilities:
– Use judgement and knowledge of medical terminology and treatment regimes to schedule patients for chemotherapy and radiotherapy, ensuring appropriate appointments are booked for each patient, complying with Cancer Waiting Times targets and departmental protocols.
– Communicate efficiently and effectively with patients, nursing staff, clinicians, pharmacists, radiographers and departments.
– Communicate sensitively and appropriately with all patients who may be fearful, aggressive or have physical/mental disabilities which may make communication difficult. This communication may be both face to face or by telephone.
– To ensure that on the patient’s arrival, they are confirmed to have arrived on the systems (PAS and ARIA Notes).
– To ensure patients safety and well-being in the waiting area prior to them being called for their treatment and to refer patients with specific problems or concerns to the appropriate staff member.
– Monitor patients’ treatment plans and utilise knowledge and experience to investigate with clinical staff any atypical requests.
– Add patients to PAS waiting list and schedule TCI appointments for chemotherapy and other procedures on WDU. Review and update these entries via an Elective Planned Report, identifying anomalies and ensuring accuracy. Print patient wristbands.
– Monitor and inform the Admin Manager & Operational Manager of waiting times for chemotherapy and radiotherapy treatment slots and highlight in advance if there are any issues which may affect the waiting list or the wait for an individual patient.
– Identify any outstanding prescriptions and escalate appropriately to the relevant consultant(s) to ensure drugs are prescribed for relevant days. Advise Pharmacy, staff and teleclinic nurses of any cancellations, additions or deferred patients.
– Responsible for booking alternative procedures, i.e. blood transfusions, PICC flush/dressing and port flushes etc. Label blood prescriptions for clinicians to complete and sign. Coordinating the blood prescriptions to the relevant department or hospital. Inform the patient to ensure they have the relevant appointment information.
– Liaise with staff in other departments and outside agencies in order to provide an effective service to patients.
– Complete electronic discharge letters using multiple systems such as PAS, ARIA Notes and Electronic Template. Sending these electronically to the GP’s to provide up to date medical records, as well as providing a copy to Clinical Coding for payment purposes. Identify and rectify any anomalies by liaising with the relevant clinical staff.
– Any other duties which are required by the Assistant Admin Manager, Administration Manager or clinical staff.
Essential Skills:
– Level 3 Business Admin qualification or equivalent experience
– Good general standard of literacy and numeracy
– Willingness to attend courses and adapt to change
– Some previous clerical work including data input
– Significant experience in customer service organisation
– Excellent organisational and communication and skills
– IT skills – accurate data input
– Flexible – able to multi-task and prioritise
– Understanding of the need for confidentiality
– Preference for working in and supporting a multi-disciplinary team
– Effective role model, demonstrating values of People focussed, Respect, Integrity, Dedication and Excellence
Desirable Skills:
– PAS trained
– Customer Service Training or equivalent experience
– Knowledge of radiotherapy and chemotherapy treatments
– Some experience in use of VARIS/MedOnc Radiotherapy and Chemotherapy scheduling systems (at least 6 months)
If you would like to hear more about this opportunity please get in touch.
