Retail Assistant
Venesky-Brown’s client, a public sector organisation in Edinburgh, is currently looking to recruit a Seasonal Retail Assistant for an initial 4-6 week contract on a rate of £14.11/hour PAYE – working 35 hours per week – rolling rota pattern over 7 days on a 4 on / 2 off basis. This role will be based in Edinburgh.
Responsibilities:
– Engage with customers helping them with their buying decisions and answering any questions.
– Carry out the daily operational duties of the shop as requested by the Retail Supervisor or Manager.
– Processing and promotion of retail transactions through the till system.
– Responsibility for the retail areas including ordering of stock, pricing, rotation and attractive display of stock.
– Ensure a high standard of presentation throughout the site, including following appropriate cleaning processes in both public and staff areas.
– Processing sales, while ensuring that all financial procedures are adhered to and carried out accurately and efficiently.
– Support the team in achievement of quality assurance Key Performance Indicators.
– Assist with pop-up retail events.
– Actively support the organisation seminars, events, functions and promotions.
– Strive to provide the warmest welcome to our visitors and engage proactively with customer service.
– Proactively communicate with colleagues across the site to ensure high performance, standards and consistency.
– Work as part of a team to ensure that the Customer Service Industry Standards and Quality Services Awards are maintained and participate in local action plan delivery.
– Working together with your team to achieve overall commercial performance targets.
– Maximise commercial opportunities and capitalise on income generating opportunities through selling and upselling appropriate merchandise and promoting other sites and products.
– Assist Retail Supervisor to ensure accurate stock management and assist with stock ordering and deliveries as required.
– Ensure the security of the site, buildings and contents, including acting as key holder (where required).
– Monitor and comply with all H&S procedures/guidance relevant to the site.
– Follow correct procedures to ensure safe operation of all equipment.
– Ensure that the health and safety of staff, visitors and contractors is paramount at all times.
Essential Skills:
– Experience delivering high standards of customer service.
– Excellent team working skills.
– A genuine interest in working within the heritage tourism industry.
– Knowledge of Electronic Point of Sale till systems.
– Experience dealing with cash, credit transactions and end of day procedures.
Desirable Skills:
– Retail sales experience.
– Knowledge of the monument(s) and surrounding area.
– IT skills and ability to use basic online functions.
– Experience in working in a high end fast paced retail environment.
– Product knowledge of alcohol, jewellery and textiles.
– Ability to communicate in a second language.
– An existing first aid qualification, or willingness to be trained in first aid skills.
If you would like to hear more about this opportunity please get in touch.
Responsibilities:
– Engage with customers helping them with their buying decisions and answering any questions.
– Carry out the daily operational duties of the shop as requested by the Retail Supervisor or Manager.
– Processing and promotion of retail transactions through the till system.
– Responsibility for the retail areas including ordering of stock, pricing, rotation and attractive display of stock.
– Ensure a high standard of presentation throughout the site, including following appropriate cleaning processes in both public and staff areas.
– Processing sales, while ensuring that all financial procedures are adhered to and carried out accurately and efficiently.
– Support the team in achievement of quality assurance Key Performance Indicators.
– Assist with pop-up retail events.
– Actively support the organisation seminars, events, functions and promotions.
– Strive to provide the warmest welcome to our visitors and engage proactively with customer service.
– Proactively communicate with colleagues across the site to ensure high performance, standards and consistency.
– Work as part of a team to ensure that the Customer Service Industry Standards and Quality Services Awards are maintained and participate in local action plan delivery.
– Working together with your team to achieve overall commercial performance targets.
– Maximise commercial opportunities and capitalise on income generating opportunities through selling and upselling appropriate merchandise and promoting other sites and products.
– Assist Retail Supervisor to ensure accurate stock management and assist with stock ordering and deliveries as required.
– Ensure the security of the site, buildings and contents, including acting as key holder (where required).
– Monitor and comply with all H&S procedures/guidance relevant to the site.
– Follow correct procedures to ensure safe operation of all equipment.
– Ensure that the health and safety of staff, visitors and contractors is paramount at all times.
Essential Skills:
– Experience delivering high standards of customer service.
– Excellent team working skills.
– A genuine interest in working within the heritage tourism industry.
– Knowledge of Electronic Point of Sale till systems.
– Experience dealing with cash, credit transactions and end of day procedures.
Desirable Skills:
– Retail sales experience.
– Knowledge of the monument(s) and surrounding area.
– IT skills and ability to use basic online functions.
– Experience in working in a high end fast paced retail environment.
– Product knowledge of alcohol, jewellery and textiles.
– Ability to communicate in a second language.
– An existing first aid qualification, or willingness to be trained in first aid skills.
If you would like to hear more about this opportunity please get in touch.
