Senior UX & Service Designer
Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit a Senior UX & Service Designer for initial 13 month contracts on a rate of £650/day (Inside IR35). These roles will be based in Glasgow.
Responsibilities:
– Lead UX, UI, and service design, ensuring a seamless and engaging experience for users.
– Conduct user research to understand needs, behaviours, and barriers, translating insights into meaningful design solutions.
– Create wireframes, prototypes, and high-fidelity designs that align with accessibility and usability standards.
– Advocate for inclusive and evidence-based design decisions, ensuring compliance with organisational standards.
– Define and own the end-to-end service design, ensuring smooth interaction between frontend and backend services.
– Develop and maintain design systems to ensure consistency across digital platforms.
– Work closely with stakeholders, developers, and policymakers to align services with strategic goals.
– Apply agile methodologies to deliver iterative service improvements.
– Develop and maintain backend systems and APIs to support seamless user interactions.
– Work with Node.js, Python, or similar technologies to build secure and scalable solutions.
– Ensure integration between databases, microservices, and frontend applications.
– Implement automated workflows and CI/CD pipelines for efficient deployment.
– Apply best practices in data security, information governance, and API management.
– Use data analytics and performance metrics to evaluate and refine services.
– Conduct usability testing, A/B testing, and heatmap analysis to improve digital interactions.
– Guide teams in making evidence-based product decisions that improve user experience.
– Work with cross-functional teams to design, develop, and implement services.
– Engage with public sector leaders, digital teams, and policy makers to define and refine service offerings.
– Act as a bridge between designers, researchers, and engineers, ensuring alignment between technical and user experience goals.
– Lead design critiques, workshops, and knowledge-sharing sessions to enhance team capabilities.
Essential Skills:
– Strong expertise in UX/UI design tools such as Figma, Sketch, or Adobe XD.
– Proficiency in frontend and backend development, with experience in HTML, CSS, JavaScript (React, Vue.js), and backend frameworks (Node.js, Python, or similar).
– Hands-on experience with RESTful APIs, database design (SQL/NoSQL), and cloud services (AWS, Azure, or GCP).
– Understanding of Digital Scotland Service Standards and public sector accessibility requirements.
– Experience in CI/CD workflows, version control (Git), and agile development practices.
– Expertise in user research, usability testing, and data-driven design methodologies.
– Ability to conduct stakeholder interviews, facilitate workshops, and gather user feedback to refine service offerings.
– Understanding of design thinking, service design principles, and human-computer interaction (HCI).
– Strong problem-solving skills, with the ability to balance technical feasibility and user experience needs.
– Excellent communication and collaboration skills to engage with stakeholders and multidisciplinary teams.
– Proven ability to lead UX, design, and development projects in an agile environment.
– Passion for creating inclusive, accessible, and user-focused digital services.
– Degree in User Experience Design, Computer Science, Service Design, or a related field, or equivalent practical experience.
– At least five years’ experience in UX/UI/Service Design, user research, and backend development.
– A strong portfolio showcasing user-centred design work and backend integration projects.
Desirable Skills:
– Experience working on public sector digital services would be an advantage.
If you would like to hear more about this opportunity please get in touch.
Responsibilities:
– Lead UX, UI, and service design, ensuring a seamless and engaging experience for users.
– Conduct user research to understand needs, behaviours, and barriers, translating insights into meaningful design solutions.
– Create wireframes, prototypes, and high-fidelity designs that align with accessibility and usability standards.
– Advocate for inclusive and evidence-based design decisions, ensuring compliance with organisational standards.
– Define and own the end-to-end service design, ensuring smooth interaction between frontend and backend services.
– Develop and maintain design systems to ensure consistency across digital platforms.
– Work closely with stakeholders, developers, and policymakers to align services with strategic goals.
– Apply agile methodologies to deliver iterative service improvements.
– Develop and maintain backend systems and APIs to support seamless user interactions.
– Work with Node.js, Python, or similar technologies to build secure and scalable solutions.
– Ensure integration between databases, microservices, and frontend applications.
– Implement automated workflows and CI/CD pipelines for efficient deployment.
– Apply best practices in data security, information governance, and API management.
– Use data analytics and performance metrics to evaluate and refine services.
– Conduct usability testing, A/B testing, and heatmap analysis to improve digital interactions.
– Guide teams in making evidence-based product decisions that improve user experience.
– Work with cross-functional teams to design, develop, and implement services.
– Engage with public sector leaders, digital teams, and policy makers to define and refine service offerings.
– Act as a bridge between designers, researchers, and engineers, ensuring alignment between technical and user experience goals.
– Lead design critiques, workshops, and knowledge-sharing sessions to enhance team capabilities.
Essential Skills:
– Strong expertise in UX/UI design tools such as Figma, Sketch, or Adobe XD.
– Proficiency in frontend and backend development, with experience in HTML, CSS, JavaScript (React, Vue.js), and backend frameworks (Node.js, Python, or similar).
– Hands-on experience with RESTful APIs, database design (SQL/NoSQL), and cloud services (AWS, Azure, or GCP).
– Understanding of Digital Scotland Service Standards and public sector accessibility requirements.
– Experience in CI/CD workflows, version control (Git), and agile development practices.
– Expertise in user research, usability testing, and data-driven design methodologies.
– Ability to conduct stakeholder interviews, facilitate workshops, and gather user feedback to refine service offerings.
– Understanding of design thinking, service design principles, and human-computer interaction (HCI).
– Strong problem-solving skills, with the ability to balance technical feasibility and user experience needs.
– Excellent communication and collaboration skills to engage with stakeholders and multidisciplinary teams.
– Proven ability to lead UX, design, and development projects in an agile environment.
– Passion for creating inclusive, accessible, and user-focused digital services.
– Degree in User Experience Design, Computer Science, Service Design, or a related field, or equivalent practical experience.
– At least five years’ experience in UX/UI/Service Design, user research, and backend development.
– A strong portfolio showcasing user-centred design work and backend integration projects.
Desirable Skills:
– Experience working on public sector digital services would be an advantage.
If you would like to hear more about this opportunity please get in touch.
