Business Support Officer
Are you ready to be part of an exceptional team? Venesky-Brown Recruitment is looking for a dynamic and motivated Business Support Officer to join us on a permanent basis. With a salary of £23,500, generous annual leave, a group pension scheme, six monthly bonuses, life assurance, and private medical cover, this opportunity is one you won’t want to miss!

About Us: At Venesky-Brown, we pride ourselves on our engagement with various Central and Scottish Government Frameworks, recruiting interim, temporary, and permanent staff. As a Business Support Officer, you’ll be at the heart of our operations, assisting the Delivery Team with essential tasks while building valuable relationships with candidates and contractors.

Your Role: Your day-to-day responsibilities will include:
• Managing phone lines, shared inboxes, and helpdesk queries.
• Conducting candidate care calls and handling application status inquiries.
• Arranging and confirming interviews with candidates and clients.
• Providing feedback to candidates about interview outcomes.
• Handling ad hoc requests such as Jury Duty excusal notes and payroll queries.
• Conducting exit calls and issuing Candidate Feedback Surveys.
• Issuing starter and timesheet instructions and tracking missing timesheets.
• Formatting CVs and creating job folders on SharePoint.
• Ensuring the CRM system is up-to-date with accurate job and candidate statuses.
• Managing GDPR requests and monitoring purchase orders.
• Requesting umbrella quotes as needed.

What We’re Looking For:
• Excellent team-working skills and the ability to build and maintain strong relationships.
• Self-motivation and the ability to prioritise well, align competing priorities and deliver to tight deadlines in a high-pressured environment.
• Ability to build relationships with candidates over the phone and face-to-face.
• Strong ICT skills with proficiency in Word, Outlook and Excel.
• Experience with SharePoint with be advantageous.

Benefits:
• 25 days of holiday plus 7 public holidays.
• Hybrid working model combining home and office.
• Employee Assistance Programme – your well-being is our priority.
• Competitive pension scheme.
• Life assurance and critical illness cover.

Why Venesky-Brown? We believe in a diverse and inclusive workplace where everyone has equal opportunities. Our culture is built on collaboration, innovation, and a passion for excellence.

If this sounds like the perfect fit for you, visit our website to learn more about our team, values, and projects: https://itproservices.venesky-brown.co.uk/

Apply online with your CV and let us know why you want to be a part of the Venesky-Brown team. For alternative application methods or formats, please contact us at frameworks.support@venesky-brown.co.uk or call us at 0131 357 2140.

Join us and be a part of something amazing!

Job Overview

Business Support Officer
Edinburgh, City of Edinburgh, Scotland, Scotland
£23500 per annum -
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Consultant

Consultant

Claire Lorden