Receptionist
This job listing has expired.
Venesky-Brown’s client, a public sector organisation in Edinburgh, is currently looking to recruit a Receptionist for a 6-8week contract, with the possibility of an extension on a rate of £13.44 PAYE, This is a part time role with 1 week of full time hours due to start on Tuesday 6th May.
Responsibilities:
– Provide a dedicated, welcoming, front desk customer service to all visitors to the Forum.
– Deal with general enquiries from visitors or public in person or by email or telephone and/or re-direct as required. Deal with the receipt of mail and parcels and arrange distribution or collection, as appropriate.
– Assume primary ‘gate keeper’ role for the booking system, managing resource requests in line with local policies.
– Responsible for procuring key deposit for visitor rooms, including generating payment links via online payment platform
– Maintain an awareness of Forum security and escalate any issues, as necessary. Maintain the front desk and immediate area in a tidy and presentable state. Provide access support to disabled users, as necessary.
– Maintain an awareness of health and safety at all times and report any issues. Coordination point for first aiders The post-holder will normally be expected to act as a Fire Warden and a First Aider, for which training will be provided.
– Opening/closing building as required, adhering to the building security processes.
Essential Skills:
– Vocational Qualifications (N/SVQ 3, ONC or equivalent) plus typically at least 1 year`s work experience in a relevant role
OR
– School education to standard grade or equivalent plus typically 2 year`s relevant work experience.
– Good working knowledge of Microsoft Word and Excel, and experience of using email and the internet.
– Strong communication skills.
– Ability to prioritise tasks within a routine
– Understanding and ability to apply relevant standard procedures, including those governing health and safety
– Previous experience in a relevant customer service role and an understanding of the key behaviours required to deliver high quality customer service
– Knowledge and understanding of relevant Health and Safety requirements
Desirable Skills:
– Fire Warden and First Aider training.
– Previous experience of working in a reception, administrative and/or event capacity would be advantageous.
If you would like to hear more about this opportunity please get in touch.
Responsibilities:
– Provide a dedicated, welcoming, front desk customer service to all visitors to the Forum.
– Deal with general enquiries from visitors or public in person or by email or telephone and/or re-direct as required. Deal with the receipt of mail and parcels and arrange distribution or collection, as appropriate.
– Assume primary ‘gate keeper’ role for the booking system, managing resource requests in line with local policies.
– Responsible for procuring key deposit for visitor rooms, including generating payment links via online payment platform
– Maintain an awareness of Forum security and escalate any issues, as necessary. Maintain the front desk and immediate area in a tidy and presentable state. Provide access support to disabled users, as necessary.
– Maintain an awareness of health and safety at all times and report any issues. Coordination point for first aiders The post-holder will normally be expected to act as a Fire Warden and a First Aider, for which training will be provided.
– Opening/closing building as required, adhering to the building security processes.
Essential Skills:
– Vocational Qualifications (N/SVQ 3, ONC or equivalent) plus typically at least 1 year`s work experience in a relevant role
OR
– School education to standard grade or equivalent plus typically 2 year`s relevant work experience.
– Good working knowledge of Microsoft Word and Excel, and experience of using email and the internet.
– Strong communication skills.
– Ability to prioritise tasks within a routine
– Understanding and ability to apply relevant standard procedures, including those governing health and safety
– Previous experience in a relevant customer service role and an understanding of the key behaviours required to deliver high quality customer service
– Knowledge and understanding of relevant Health and Safety requirements
Desirable Skills:
– Fire Warden and First Aider training.
– Previous experience of working in a reception, administrative and/or event capacity would be advantageous.
If you would like to hear more about this opportunity please get in touch.
