Team Manager (Glasgow)
Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit Team Managers until the 27th of March 2026 on a rate of £17.76/hour PAYE – working Monday to Friday – 7 hours per day, 35 hours per week excluding lunch breaks. The post holders will be required to work in the Glasgow office 2 days per week, with the remainder of the time working from home.
Candidates must be available to start on the 10th of September for a contract which will run to a maximum of 27th of March 2026.
Responsibilities:
– Lead and coach a team of Client Advisors, role-modelling effective leadership behaviours by demonstrating care, curiosity, and showing how everyone’s contribution can improve team and divisional performance.
– Use operational management information to assess team’s performance, including productivity and quality, whilst identifying opportunities for learning and improvement.
– Engage regularly with your team to monitor performance, providing support and feedback to ensure individual and team performance expectations are consistently achieved.
– Ensure team compliance with processes, procedures, and data protection regulation by performing regular quality assurance checks to support the delivery of high level of quality outcomes for our clients.
– Foster a performance focused culture by encouraging your team to take ownership of their development and support them to be curious about ways to improve their contribution.
– Build positive relationships with both colleagues and clients, managing and supporting complex enquiries and complaints when required.
– Provide clear guidance and support to your team, creating an environment that values collaboration, celebrates success, and recognises individual and team achievements.
– Stay up to date with changes in guidance and policy to provide accurate advice to our clients and your team.
– Contribute to the wider leadership team in your area through sharing best practice and engaging in continuous improvement activity, ensuring insights and learning is shared with your team.
– Confidently manage your own workload and that of your team to ensure organisational objectives are met.
– Support the wellbeing of your team by nurturing an open and inclusive culture through holding monthly conversations, helping team members to set personal objectives, and ensuring they have access to all available support tools.
– Foster a culture that strengthens our organisation’s resilience by positively communicating change and maintaining a focus on the wider organisation goals.
Essential Skills:
– Line Management
– Computer Literacy
– Communication Skills
– Honesty and Integrity Values
– Admin/Organisational Skills
– Customer Service
If you would like to hear more about this opportunity please get in touch.
Candidates must be available to start on the 10th of September for a contract which will run to a maximum of 27th of March 2026.
Responsibilities:
– Lead and coach a team of Client Advisors, role-modelling effective leadership behaviours by demonstrating care, curiosity, and showing how everyone’s contribution can improve team and divisional performance.
– Use operational management information to assess team’s performance, including productivity and quality, whilst identifying opportunities for learning and improvement.
– Engage regularly with your team to monitor performance, providing support and feedback to ensure individual and team performance expectations are consistently achieved.
– Ensure team compliance with processes, procedures, and data protection regulation by performing regular quality assurance checks to support the delivery of high level of quality outcomes for our clients.
– Foster a performance focused culture by encouraging your team to take ownership of their development and support them to be curious about ways to improve their contribution.
– Build positive relationships with both colleagues and clients, managing and supporting complex enquiries and complaints when required.
– Provide clear guidance and support to your team, creating an environment that values collaboration, celebrates success, and recognises individual and team achievements.
– Stay up to date with changes in guidance and policy to provide accurate advice to our clients and your team.
– Contribute to the wider leadership team in your area through sharing best practice and engaging in continuous improvement activity, ensuring insights and learning is shared with your team.
– Confidently manage your own workload and that of your team to ensure organisational objectives are met.
– Support the wellbeing of your team by nurturing an open and inclusive culture through holding monthly conversations, helping team members to set personal objectives, and ensuring they have access to all available support tools.
– Foster a culture that strengthens our organisation’s resilience by positively communicating change and maintaining a focus on the wider organisation goals.
Essential Skills:
– Line Management
– Computer Literacy
– Communication Skills
– Honesty and Integrity Values
– Admin/Organisational Skills
– Customer Service
If you would like to hear more about this opportunity please get in touch.
