Portfolio Operations Assistant
Venesky-Brown’s client, a public sector organisation in Edinburgh, is currently looking to recruit a Portfolio Operations Assistant for an initial 6 month contract on a rate of £14.30 – £15.77/hour PAYE – working 35 hours per week. This role will be hybrid working with at least 3 days working on site.
Responsibilities:
– Working with Project Support Officers with the preparation of workshops at the project initiation stage and throughout the project lifecycle.
– Work with the Portfolio Operations Coordinator to plan and book Service-wide committees, Team meetings and events as part of the annual cycle
– Ensure equipment and office supplies are audited and replaced in order to support the workshops and wider requirements
– Respond to queries from the public, staff, suppliers and stakeholders – primarily via a shared inbox but also in person and by phone – providing a high level of customer service. Judge when a query should be referred to a senior colleague, identify the appropriate person and/or signpost staff to available online resources.
– Other responsibilities as may reasonably be assigned by the Head PMO or relevant delegate within the line management structure.
Essential Skills:
– Vocational qualifications (N/SVQ 2/3, ONC or equivalent) plus typically one year’s relevant work experience OR school education to Standard Grade or equivalent plus typically two years’ relevant work experience.
– Good communication and interpersonal skills, including the ability to work as part of a team, build good relationships and deal with queries in a professional and timely manner.
– Ability to exercise discretion, confidentiality and diplomacy.
– Good time management, with a track record of meeting deadlines.
– Good customer service skills with proven ability to give clear advice to colleagues in a professional manner.
– Ability to use initiative and work with minimal supervision within the parameters of the role.
– The ability to draft correspondence and documents with accuracy, typically using standard formats and templates
Working knowledge of Office 365, with a proven ability to learn how to use web-based (and -other IT packages) packages.
– Well-developed organisational, decision making, time management and prioritisation skills
– Competent numeracy skills
– Versatility and adaptability with the ability to work flexibly and accurately in a dynamic and occasionally pressured environment
Desirable Skills:
– Previous experience of events
If you would like to hear more about this opportunity please get in touch.
Responsibilities:
– Working with Project Support Officers with the preparation of workshops at the project initiation stage and throughout the project lifecycle.
– Work with the Portfolio Operations Coordinator to plan and book Service-wide committees, Team meetings and events as part of the annual cycle
– Ensure equipment and office supplies are audited and replaced in order to support the workshops and wider requirements
– Respond to queries from the public, staff, suppliers and stakeholders – primarily via a shared inbox but also in person and by phone – providing a high level of customer service. Judge when a query should be referred to a senior colleague, identify the appropriate person and/or signpost staff to available online resources.
– Other responsibilities as may reasonably be assigned by the Head PMO or relevant delegate within the line management structure.
Essential Skills:
– Vocational qualifications (N/SVQ 2/3, ONC or equivalent) plus typically one year’s relevant work experience OR school education to Standard Grade or equivalent plus typically two years’ relevant work experience.
– Good communication and interpersonal skills, including the ability to work as part of a team, build good relationships and deal with queries in a professional and timely manner.
– Ability to exercise discretion, confidentiality and diplomacy.
– Good time management, with a track record of meeting deadlines.
– Good customer service skills with proven ability to give clear advice to colleagues in a professional manner.
– Ability to use initiative and work with minimal supervision within the parameters of the role.
– The ability to draft correspondence and documents with accuracy, typically using standard formats and templates
Working knowledge of Office 365, with a proven ability to learn how to use web-based (and -other IT packages) packages.
– Well-developed organisational, decision making, time management and prioritisation skills
– Competent numeracy skills
– Versatility and adaptability with the ability to work flexibly and accurately in a dynamic and occasionally pressured environment
Desirable Skills:
– Previous experience of events
If you would like to hear more about this opportunity please get in touch.
